Returns Policy

At Somaya Selection, we want you to be completely satisfied with your purchase. If for any reason you’re not happy with your Hijab, we offer a straightforward returns process.

 

30-Day Return Policy

 

• You have 30 days from the date of purchase to return your Hijab for a refund or exchange.

• To be eligible for a return, the Hijab must be unused, in its original condition, and with all original packaging and tags attached.

• Please contact us at [Your Email Address] before sending any items back to initiate the return process.

 

Free Returns for Defective Items

 

• If your Hijab arrives damaged or defective, we offer free returns. Please notify us within 7 days of receiving the item, and we will arrange for a replacement or a full refund.

• We will cover the return shipping costs for defective items.

 

Refund Process

 

• Once we receive your returned item and verify its condition, we will process your refund.

• Refunds will be issued to your original payment method within 7 business days of receiving the return.

• Please note that shipping charges (if any) are non-refundable, except in cases of defective items.

 

Exchanges

 

• If you wish to exchange your Hijab for a different color or style, please follow the return process and place a new order for the desired item.

 

How to Return an Item

 

1. Contact us at [Your Email Address] to request a return authorization.

2. Once authorized, securely package the item, including a copy of your receipt or order number.

3. Ship the item to the address provided by our customer service team.