Privacy Policy

Last Updated: August 2024

 

Somaya Selection (“we”, “our”, “us”) is committed to protecting the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

 

1. Information We Collect

 

We collect personal information from you when you interact with our website, make a purchase, or contact us. This may include:

 

• Personal Identification Information: Name, email address, phone number, and postal address.

• Payment Information: Credit/debit card details or other payment information provided during a transaction.

• Order Details: Information about the products you purchase, including order history and preferences.

• Usage Data: Information about how you use our website, including IP address, browser type, and pages visited.

 

2. How We Use Your Information

 

We use the information we collect to:

 

• Process and fulfill your orders.

• Communicate with you about your orders, products, and services.

• Improve our website and customer service.

• Send you promotional offers, newsletters, or other marketing materials (you can opt-out at any time).

• Comply with legal obligations and resolve any disputes.

 

3. How We Share Your Information

 

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

 

• Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, delivering products, or providing customer service. These providers are obligated to protect your information and use it only for the purposes for which it was provided.

• Legal Obligations: We may disclose your information if required by law or if we believe such action is necessary to comply with a legal obligation, protect our rights, or prevent fraud.

 

4. Security of Your Information

 

We take reasonable steps to protect the personal information we collect from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee its absolute security.

 

5. Cookies and Tracking Technologies

 

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us understand how you use our site and enable certain features. You can control cookies through your browser settings, but disabling them may affect your ability to use certain parts of our website.

 

6. Your Rights

 

You have the right to:

 

• Access and correct any personal information we hold about you.

• Request the deletion of your personal information, subject to certain exceptions.

• Opt-out of receiving marketing communications from us.

• Withdraw your consent to our use of your personal information at any time.

 

To exercise these rights, please contact us using the contact information provided below.

 

7. Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and the updated policy will be effective immediately upon posting.